Sales and Evaluation
The FEKO team recognises that the user profile of our software is almost as diverse as the problems that it has been used to solve. Lite and full evaluation versions of FEKO are available to help you determine whether FEKO is the appropriate tool that will satisfy your simulation requirements.
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Additional Value Services
Open Short Courses
Open Short Courses are mainly aimed at new FEKO users and will be announced approximately 3 months in advance.
Customer Specific Training
Dates are arranged on an ad hoc basis to suit the customer. The short course can either be held at the premises of the customer or at the distributor.
Special Development
Although the FEKO development team has a very specific development plan, it is essential to keep the current needs of the customers in mind when setting up such a plan. Our customers are encouraged to give us feedback with recommendations of features that can be added or changed in order to meet their specific needs. These recommendations will be evaluated and where possible incorporated into the development plan.
Consultancy
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Special extensions to the FEKO kernel.
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Consultation in the use of FEKO for special projects. [Not to be confused with Technical Support associated with annual maintenance and support fees.]
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Engineering projects where FEKO could be used.
Support and Maintenance
FEKO users with maintenance contracts are entitled to online technical support and upgrades. Maintenance and support for the first year is included in the purchase price. For more information regarding the terms and conditions we refer you to our Licence Agreement.
Commitment to Service
In order to get fast and accurate solutions from sophisticated engineering simulation software we believe that it is essential that such software is well understood and applied correctly. EM Software and Systems-SA (Pty) Ltd strives to provide technical support that will ensure that the customers can use FEKO optimally. FEKO users, and especially FEKO evaluators, are encouraged to make use of this service


